Nov 2, 2023 · I have 4 synology servers running plex for several years. 2. " Click " Browse " and locate the Plex Server Dec 23, 2020 · Open file location and right-click on the media folder which you can’t find in plex. Please check the Media Server package is up to date. Optimise database. - Check ports on router/server to ensure that all necessary ports are being forwarded properly. Disable secure connections. Otherwise here are some options to try to resolve the issue: Check and see if you’re connected to your NAS via quick connect. The folders that you pointed to is incorrect. The files and folders are there but the Plex UI I migrated the Movie repo from the Plex-hosted Synology to the new Synology - mounted the migrated Movie NFS share back to the original Plex-hosted Synology. Download and install Plex Media Server and it will appear here'. They are best left for use by Video Station, etc apps. Take a look in Control Panel > Media Indexing to make sure the second volume is included. restarting the app. Everything was working just fine until I recently changed the folder structure and shares on the Synology: FROM: \volume1\media\folders TO: \volume1\data\media\folders FROM \\serverip\MEDIA to \\serverip\data\media Feb 21, 2022 · Set up your Synology NAS and DSM. If you will have problems with a proper setup, go to Plex Forums and they will help you to resolve any issues. But. Sup guys, Quick question. Once you see a list of shared folders on your Synology NAS, click the one you want Plex to access ( 1. me", you must select "example. Jan 28, 2022 · On your browser search for "Plex media server downloads", select Synology (not Synology DSM 7) version, select 64 bit package to download and manually upgrade your PMS. May 25, 2019 · Hi! Come and join us at Synology Community. Step 2 – Go to the Beta Section. So that all seems good. I have tried the following: Signing out and back in. Restarting server. 168. Select Shared Folder, choose Plex, and hit the Edit button. 1. found the plex server version was not the latest and followed instructions on plex forums on uninstalling plex from synology, then manually installing the latest version. Plex will transcode whenever it needs to. I then logged in to plex web interface and its not there either, I have a "your media" menu that suggests I download a server. I turned that PC off and I cannot get the server plex app to do anything. I believe this was an issue because server prefers https. Select the ‘…’ icon in the top right of the Hi! Come and join us at Synology Community. Troubleshooting steps (so far): Gone to "Movies" on the left menu bar, then clicked on the three vertical buttons, selected "Scan Library Files" - no success. Now, for some reason, I can not. first NAS so learning as i go. Bit lost as to what to try so I’m reaching out for help. And last but not least, maybe they are recognized but for plex users. Change dropdown from "Local users" to "Local groups". But I can not find such account in the User & Group section in Control May 25, 2022 · On all of them, I install the latest (1. Nov 11, 2023. Open a new browser tab/window and download the certificate key from Plex. Jan 3, 2024 · Hi, I’ve been using Plex Media Server on my NAS Synology DiskStation (DS3612xs, DSM 5. deleting the app and re-installing. Dec 28, 2020 · I am trying to install and use Plex media server to play movie and music files stored on Synology NAS. You should then be able to navigate to your media, but only after you have claimed your server. tv (not from your NAS's PMS) and it is just telling you the NAS was last connected three days ago. " Click " Yes " on the pop-up. Source: Android Central (Image credit: Source Feb 7, 2022 · Change trust level to “Synology Inc. map Plex Movie to Synology new created Movie folder, map TV Show to Synology TV folder. You must now switch to the “ Permissions ” tab ( 1. I am able to see/play videos from Plex via my TV still. When I first fired up the 1522+ a couple days ago, and set up Plex, I was able to open the Plex Web GUI. #19 of 26. Your help is appreciated. The 4k videos initially created some issues when using subtitles locally and transcoding remotely. as of now I run the Plex Server app on the NAS. 0), since then the Plex jail is not showing up my local media server. For 2 tv series, I have Plex pre-transcode the next 3 unwatched episodes (Plex calls this "optimize" IIRC). I have recently installed Plex media server onto my synology NAS. x and it has worked just fine. If your existing working server configs are not corrupted the new install will pick them up and you wont have to start over. It has the same rights as an admin and has my email. My plex server has been installed on a 6tb WD red drive inside of my desptop PC. I just had to edit the Plex metdata. 0 User Issue. Apr 9, 2022 · 3. I logged into bash onto the docker: docker exec -it plex-pms bash. Checked box for Read/Write for the group that user I created for the Plex server. So, on your NAS (and in a console) type in 'sudo chmod -Rv 764 yoursharedirectory'. Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. me" for the System default service to establish a secure DSM connection. Open up the Package Center. Uninstalled the plex media server from my nas. Settings -> library -> scan library automatically / run a partial scan when Mar 19, 2022 · When the plexmediaserver daemon runs in the background ( inside your jail), the process is owned by the user ID 972 (which is the user "plex"). Server version: Synology 920 NAS, currently running Version 1. I can only think of two scenarios that it s not working: 1. " Click " Browse " and locate the Plex Server I finally found the solution in my case. Install Media Server from Package Center (refer to this article). Select Refresh All Metadata. 14. I have not changed any permissions on the NAS, and have double checked that the Plex user still has the proper access. Click Dec 30, 2021 · Everytime I launch Plex - it is telling me - "Not authorized" you do not have access to this server. Then I installed the plex server directly on the nas (synology package) then I either created a library, or set up the library (dont recall that detail) then I "added a foler" to my library, specifying '\media\music_mixes' this folder contains subfolders, ie Jul 6, 2022 · Can't find my Plex server. Once I removed all of the series and only added the TV Shows folder, all of my content showed up. Plex is running on your Mac as a different user than the default Mac User. There should be a link to the local PMS from its page in Package Center. However, I noticed that the main menu now ONLY shows Synology apps and not apps like Plex os other non-Synology apps. Here is the interesting part. I've just bought a DS920, backed up my plex media to a WD MyCloud and set up my shiny new NAS. Minor problems that was easy to fix. Thanks In the guide section of dizqueTV is a play button next to your channel icon, that should give you a playlist file which you can open up in VLC. i installed plex through the package center and noticed in File Station there was a "plex" folder. , Apple TVs, iPhones, iPads, etc. go to Settings/Shared folder. I am running DSM 7. Step 4 – Install Beta Application (speed depends on Internet Connection) Step 5 – Select Location of where the Log Files will be installed – Can be left blank and it will save to default directory. Mar 28, 2018 · The Plex Media Server is an awesome package enjoyed by millions. “ Click the Certificate tab. There was another post on here going into more detail. 43. Thank you worked for me! Here are some screenshots, if anyone needs. Ex: Plug-ins-56a68573f. Then when you do a forced refresh (ctrl + F5) of the page it should ask you to claim the server. " Click " Browse " and locate the Plex Server download. 0 and above), make sure you have selected the right certificate for each service. Sep 26, 2023 · Plex now says: You do not have access to this server. As I mentioned above, I've been doing this for a while so I'm well aware of the naming conventions. They are on the same network/subnet. Sep 16, 2022 · I have a DS1817+ that Plex would not claim/recognize after the passwords had been reset. Please go to Media Server > DMA compatibility > Device list, chee DLNA device's profile is "Samsung TV". That is reserved for Plex Media Server use - database, metadata, etc. tv, and I can play media using the NAS as a server rather than the Shield. You can attach this to one tv, and use the plex app on another tv. 3876. Click on share containing media. Plex installs and starts and then says at the side 'A server could not be found. from the Shield to the NAS and I'm running into an issue there. May 2, 2023 · Step 1 – Head To The App Center. Set DMA menu language and style to organize your multimedia files. 15. Go to permissions tab. It got the file and I did a manual Install. I know where the Plex data directory should be by default: /Volume1 For questions and comments about the Plex Media Server. No clue why I cant access the GUI via the 32400 port. For questions and comments about the Plex Media Server. Open up the Package Manager. plex works fine and i can watch my videos. You should be able to browse to the local IP address of the NAS, on TCP 32400, and access the PMS it is running. Don’t forget to select the “Apply to this folder, sub-folders, and files” option. Run a PING command to check the connectivity between Synology NAS and your computer. I currently have a Synology RS1221+ with Plex Media Server sharing up to 4k videos both locally and remotely to my personal devices (e. This page is community-driven and not run by or affiliated with Plex, Inc. Oct 16, 2023 · Ensure your Synology NAS device is connected to your network and is accessible from the computer you will use for the setup. In the dropdown change "Local users" to System internal user". Tick the Read/Write permission box and click Save (or OK for DSM 6). Side note - I was running plex on a PC with an external HD that housed all the files. 2. It just doesn't show up in the library. Synology > Control Panel > Shared Folder > Edit > Permission > Local User > System Internal User > Tick Plex. Click on the Permissions tab. After some failed troubleshooting I wiped Plex off the NAS and re-installed plex media server several times, and each time reslted in failure until I started getting "you are not authorized, you do not have access to this server. Got the code and went back to the download and entered it. Find PlexMediaServer user. Looking at the installation prompts, it seems that the installation should have created an User account called "Plexmediaserver" in DSM. synology. For one of the folders whenever I upload files they are not showing on Plex, yet work perfectly fine when I view them on the server. Use "rclone help flags" for to see the global flags. Select the ‘…’ icon in the top of the left pane. Next, click on “Network”. Choose 64 bit version and download the PMS - this will be the latest available version. 4523-d0ce30438-x86_64_DSM7) via Docker. Oct 10, 2022 · In the pop-up window, under Configure (For DSM 7. com/contact-us/Synology NAS Setup Written Guide 2022 – Part 1, Setup, Users, Updates, Remote Access And Se Shared Folder. Plex can see the share but it cannot see the individual movies within - I'm aware its a permission issue, but how do I perm the new Synology NFS shared folder with PMS of the original Plex 192. Not only is the DS211j probably underpowered for use as a Plex Server but I have installed a Windows version for the Plex TV Server and this works (much) better. What's great about this, is that it can also be used as a plex server with free hardware transcoding(no need for plex pass). Meanwhile I do have the Plex Server software installed and running on the DS920+. 3. Select Synology (not Synology DSM7). 3. The files show up on DLNA devices and I can play them no problem. 01 and the newest Plex Server software as of 12/31/21 for . They also suggested I can create folders within those to categorize the media Oct 25, 2021 · Here's how to assign the necessary permissions to Plex in DSM 7. As for point 3, you have to look into the log files for that, the scanner but also Plex media Server logs should help. Browse to the downloaded key. go to "Edit". 0) to my DMZ (176. Then redownloaded it using the synology 7 file - then manually installed from package center. On windows, this might also happen (at least I have seen reports of it) but could never figure out how people fixed it, a restart of plex or the server might help here. ). I have installed Plex in Docker and I cannot access server settings. I'm giving up with this. I have 2 x 10 tb (for movies) in raid and a separate 2 x 10 tb I have Plex Media Server running on my DS920+. - Check secure/insecure settings. Now navigate to “Security -> Edit -> Add”. 16. Nov 23, 2021 · Nov 2021. Jun 23, 2021 · Search from your browser for "plex downloads". In order to access the folder (and the subfolders and files within), your real media folder in TrueNAS ("Plex_Media") needs to allow the UID 972 and/or GID 972 permission. Another option for you is to use the chmod command and make sure that read only is set to everyone. Select the media folder you want Plex to have access to. The Media Server on Diskstation uses TCP/UDP port 1900, 50001, 50002, 55900-55910. . I can create libraries in the Plex environment, but I cannot get Plex to see the files once I link the Plex library to the NAS folder where the media files are stored. Yes, I want Plext to be able to delete files, in fact I rely on this to get rid of garbage TV once it's been watched). 0 Synology NAS Beta. Another (assumedly related) issue, my recently recorded DVR content is not showing up on the NAS plex server. My problem is that I was hoping to copy over the metadata/play counts/etc. I recommend that Plex has read-only access to your media files, as I see little reason for Plex to edit or delete those files. Click Edit. This was a harrowing experience, but I did it! I migrated my Plex server from a dying Windows PC to a DS923+ Synology server. Clean bundles. After saving changes Plex was able to see my data > media > tv and data > media > movies folders. Jun 5, 2020 · As Telos mentions, do not use the /plex folder for your media. I have logged into the webUI on Windows running on the server via SSH tunneling… May 25, 2021 · Plex Server & DSM 7. Make sure that the LED indicators of the connected LAN ports on your Synology NAS are flashing properly. Make sure that the LED indicators of your switch or router are flashing properly. Says "page is not working" as opposed to Dec 30, 2012 · I am in contact with the help desk and they advise me to: 1. I use Plex on my Synology (DSM6) and I have a few folders for TV and Movies. Because of some codecs and subs that Plex can't play on my tv for some reason. Gone to "TV Shows" on the left menu bar, then clicked on the three vertical buttons, selected "Scan Library Files My NAS shows up as a Plex server in plex. In the middle, it says 'Get your Plex Media Server' When I click on the download button, it tried to download the version I Jan 17, 2019 · To refresh all metadata in Plex: Go to the main screen where your libraries are listed on the left. The thing that threw me off was that some of my shows So, I have been using the server for years now on my Synology with DSM 7. Refer to the following examples: If you have registered a certificate for the domain "example. Plex has completely changed how 'plug-ins' (. You can also refresh metadata for individual media within Plex: Enter the item details from your Plex library. From the Background transcoding dropdown menu, choose Super fast, then click Save Changes. After that add the plex application to the list and click on “Edit/View” permissions. Also the little zig zagy thing in the top right corner is disappeared. Set your permissions for your media "chown -R plex:plex /your/media/folder". Enjoy Plex with Hardware Transcoding! Note: If you want to run the Plex container over an HTTPS connection, check my guide on How to Run Docker Containers Over HTTPS. Click on " Manual Install . Connect your DLNA TV/Sony PlayStation to the Internet with a LAN cable. I removed my Nov 11, 2023 · 20. I've not had any problems accessing them from Plex until one recently. Then I can switch back to the main account. then it asked for some code , so I signed into my plex account and was able to get a code which i guess gives it access. deleting app and installing a version downloaded from the Plex website instead of the Synology app store. I have restarted the application on synology, rebooted my whole network Dec 30, 2021 · If I switch user to Guest, Plex shows up. I've rescanned the library multiple times, deleted and re-added and rescanned, changed Synology NAS can serve as a multimedia server on the local area network, allowing home devices, such as TVs/stereo systems and Sony PlayStation3/Xbox 360, to play its multimedia contents. Jan 28, 2017 · kiddtaylor wrote:getting frustrated here. Jul 1, 2019 · Use "rclone [command] --help" for more information about a command. After selecting your shared folder, click the “ Edit ” button. and trusted publishers. However they aren't showing in Plex. Mar 13, 2021 · To disable secure connections follow these steps: Sign in to your “Plex Account” in the “Media Server” and make your way towards “Settings”. Open Permissions tab and select Internal user. That Settings page is from plex. I'd say that would do the trick. Download and install Plex Media Server, and it will Plex not finding server. Port scanners are helpful. So a bit of background. For everyone else with the Synology Plex app, this worked for me. Clicking on “Add”. Source: Windows Central (Image credit: Source: Windows Central) Click on " Manual Install . A place to answer all your Synology questions. However, I believe I have that mostly sorted out. Eg. I think this is a permissions or security problem, but I am unsure, and I Jan 20, 2022 · NASCompares Free Advice Area - https://nascompares. Jul 19, 2021 · Not sure a link to a 330 reply thread is particularly helpful, the answer is to go Shared Folders in Control Panel. Tick Read/Write permission box and click Save. I have confirmed all the persmissions are set correctly. In the settings window menu click to select “Server”. Plex has clients for iOS, Windows Store, Windows Phone, and on and on. Apr 27, 2015 · Thanks for the advice. but now plex cannot connect. " Mar 18, 2024 · With the control panel open on your device, click the “ Shared Folder ” option. I have created the library’s added my first show and nothing appears. Within Plex itself, one quick way to check this is to go to Manage Library > Edit > Add Folders > Browse For Media Folder, then navigate to an episode that isn't getting scanned in. I would also take a close look at Settings > Plex and verify that your Plex Server has Green on both UI Route and Backend Route. Create at least one volume (refer to this article). Scan library files. Command mount needs 2 arguments minimum: you provided 1 non flag arguments: ["gdrive:/Plex"] This is what I got. Step 3 – Find Plex Media Server and select Join Beta. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. However, I can't add my media because Plex doesn't see my media. When I first tried to add my library all I could do was enter the volume of my NAS I could actually see all my other folders so I had to type in the directory myself, I’m wondering if this is anything to do You mentioned that you can view and play files using Finders, the connection from Mac to your Nas is normal. I have run it and signed in but it doesn't find the server. Best yet, the Plex Server can run not only on your spare computers, but also NAS (Network Attached Storage) devices like Synology, Netgear, Drobo, and more. This can cause issues when setting up your Plex Media Server. Looks like somehow the install got corrupted, Through the Synology Package manager, manually uninstall the app, then download the package from the Plex website and re-install it. 1. For each of the folders you want the Plex server to read, Edit it, Permissions tab and tick R/W for the Plex user. Recently, movies are randomly not recognized when I copy them into my Plex movies folder and it's not a folder or file naming issue. I am able to get Plex but no access to the DS920+ and it prompts me to install Plex Server software. to:5001/. Than install PMS manually on your NAS. Step-by-Step Guide to Installing Plex on Synology NAS. I went to the data folder and did a "ls". You can tell you’re connected with quick connect by checking your url, you’ll see an ip address followed by direct. Happened to all 4 servers at So I'm running my plex on it's own server and hosting most of my media on my Synology. Reply reply. So I have a Synology 920+ that I mainly use for Plex. Windows command prompt and ipconfig are helpful. All files are perfectly named (with dates), each inside a folder named the same thing. I can connect to the UI and I see the Plex servers from my friends but not my own. To stream multimedia contents from your Synology NAS to DMA devices for playback, you need to configure media I have over a thousand movies in my Plex library that I have ripped personally. Jan 1, 2021 · Hi! Come and join us at Synology Community. If not you may need to reauthenticate to Feb 23, 2019 · I moved the FreeNAS (and the jails) from an inside network (192. I didn't change anything other that connect my NAS to a new ASUS mesh router and plex will Jul 3, 2020 · Connect to your Synology NAS. 13. I connect a new working one to nas Synology NAS and I can access all of my files, videos, etc. How to Install Plex Media Server on DSM 7. In the Plex web configuration page, add media library one by one. 32. Click OK. I've meddled with the firewall, router etc with no success. 15:Video /mnt/Video nfs rw,hard,intr 0 0. Ok I was able to download the update file by using the Download app in Synology. Aug 6, 2022 · Ok, so this is what I found using the latest Plex Server Version on Windows. , Settings->Libraries->TV Shows->Edit Library->Add Folders, I was adding the individual series. Verify it actually plays there. bundle files will be located in a folder that is post fixed. Refresh all metadata. Nov 7, 2018 · Connect to your Synology NAS. ). I had Plex on my Desktop and after updating, the icon disappeared. In plex where you select the folders for the library, e. Check the network settings and confirm that the necessary ports are open for communication. I've put a bunch of movies on my Synology NAS, most in mp4 format using x265 codec. (I added the plex user to read/write permissions on my Media Shared folder and the Plex shared Folder. Use "rclone help backends" for a list of supported services. Then hey presto, scanning works and you are on your way. Sep 29, 2023 · 8. Jun 19, 2020 · Within that, I created subfolders for each individual TV series (according to Plex's recommended naming structure). Plex's interface is the point. I can still get to plex but not by clicking on the now missing icons. Back in Package Center, install Plex Media Server; Configuring your new Plex server Plex in Package Sep 29, 2021 · The Directory Appears to be Empty? On DSM 7 you need to. Reply. I went out of town for the weekend and when I came back my router had died. Mar 12, 2023 · Select the media folder you want Plex to have access to. xml to put my network as "Allowed" and it popped right up to claim. So the latest Plex is now on it. Do not use the /video, etc folders created by Synology. I've tried the Plex Dance with no Jun 25, 2019 · This is NOT the permission issue where the files do not show up, the whole server does not show up at all. Or, at least, I think that is what I see. g. If you concern about security, no need to enable ‘remote access’ or you can enable ‘remote access’ but not expose the port to Internet directly from your home edge router. However I still have the same problems. I can upload other files into other folders and Plex picks them up as usual. Not sure if this is a plex or synology problem but I recently updated all my servers to the latest plex version and now none of the plex icons show up when I log in to my synology server. 22. Using them with Plex can lead to problems for Plex even if you do not have the Synology apps installed. Click Import on the Certificate window. Since you already are missing some elements from your Plex installation, it might be even better to remove Plex package from your Package Ctr and manually install package that Sep 19, 2022 · Connect to your Synology NAS. #1. These devices are DLNA/UPnP-compliant DMAs. I have installed Plex Media Server on my DS218+. Nvidia Shield TV(must be larger box version, not the stick version) with PLEX APP, can be purchased used. I watched videos on how to install the media files and they suggested going to 'File Station' - click on 'Plex' - then 'Library' - and then create the media folders there. 0: Go to Control Panel. Follow the instructions in the image below. Click " Next . Connect to Jun 23, 2021 · Search from your browser for "plex downloads". One mp4 title will not show up in my library for some reason. Now change the “Secure Connection” to “Disable” . Nov 3, 2022 · Check the connection of your Synology NAS to the local network. Ask a question or start a discussion now. That way, you could omit the password altogether. Likes. Each film I added was not showing up even when I did all of the following things. For example 'movies', 'music', photos' etc. 21. I figured it would be easy to add back as in the past, I simply opened the Main Menu, right clicked and added the shortcut to the desktop. If it doesn't show up, Plex can't see it. Went to watch some stuff this morning and my library doesn't show up on plex for apple tv (box). Playback settings configuration on your Synology NAS. 5023 I think) from the Plex site. Find and select the PlexMediaServer user (or Plex user for DSM 6). I've create a shared folder for plex and within it I've created sub-folders for things like movies, tv, etc and stated May 1, 2023 · STEP 24. The issue I am having is that it doesn't see my media files the data folder is empty per plex. bundles) are used and are now located C:\Program Files\Plex\Plex Media Server\Resources\ and the . Assuming you're running DSM7, the PlexMediaServer system account needs at least read access on your media. 0-4993) for nearly 10 years without an issue, however about 4 months ago when I accessed my server, opened the Plex Media Server app and logged in, it told me it was ‘looking for servers…’ and displayed the message ‘A server could not be found. You can just go into the local plex gui and click claim unclaimed server. Hi all, I have installed the latest PMS (PlexMediaServer-1. N. Now my own content isn't showing up and when clicking on "Your Media" it says;"Add your media to PlexOrganise, beautify, stream, and share your personal collection of movies, TV, music, and photos anywhere Feb 4, 2014 · Plex is a server you run combined with both a great HTML5 web app and some awesome native clients. quickconnect. cqaamihuotbqebermeew