Apr 15, 2019 · Shut your PC down by pressing and holding the Power Button. 1. Hold the power button down for at least 5 seconds to turn off the computer. Turn on the computer and press the escape (esc) key repeatedly until a menu appears. Click Startup Settings. Regards. sometimes gives red led blink some time hp logo stuck . but the access is easy: C:\windows\system32> (cmd admin) type in these DOS commands: mountvol B: /s. physically remove the disk-drive. Apr 19, 2021 · Firstly, sorry for my bad English. 2: Windows Boot Manager. Select Mar 3, 2019 · Hello, I have an HP OMEN laptop model ax248tx bought 2 years ago(I am not in warranty). Choose F9 to open Boot options. RAM is fine. Nov 3, 2023 · 11-03-2023 03:43 PM. >>Reinstall Windows. I also tried booting from a USB but that also doesn't work and the screen goes blank after the windows logo. Shut down your notebook. Press F10 to Save and Exit. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. I came to the end of the update with this tool and rebooted the system. Sep 8, 2019 · First:- Turn off the computer, press and hold the PWR button for 4 seconds. #2. On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . For most laptops, press and hold the Power button for 15 seconds to reset. If that doesn't work, you might need to use a Windows installation or recovery Nov 8, 2023 · 11-08-2023 08:33 AM. 4-Press the power button again to turn on your device. disconnect the secondary disk-drive. What you see is that the system has access to the Windows Recovery partition. If so, then shut down and plug everything back in and boot. Cara Mengatasi Windows yang Stuck di Logo. Step 3: On the Advanced options screen, select Startup Repair. To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button. open-up the computer. While it gets stuck it starts to make more noise and gets warmer than it usually does while booting. Nov 6, 2019 · Select Reset this PC>>Keep personal files. Feb 23, 2022 · Level 15. As soon as you see the Windows logo with the spinning dots, press and hold down the power button until your computer turns off. If the issue was a "stuck" BIOS update: Screen shows the BIOS update window with choices: cancel / update. F10 BIOS Setup. It has been a while since anyone has replied. Step 2: Perform a hard reset. USB: NETWORK BOOT: IPV6 Network - Inter(R) Ethernet Connection (4) 1219-V . System quick scan - PASS. Clean installing W10 and deleting all the partitions will allow you to have the maximum amount of drive space for a couple programs and files and future Windows updates. Jun 7, 2021 · I created two USB recovery drives, one after I bought the computer, and one yesterday, using another computer and the "HP Cloud Recovery Tool". 02-23-2022 06:08 AM. When the clone is complete shut down the system, remove the old drive and replace it with the new one in the same SATA slot that the original was in. >>System Reset. Jan 3, 2018 · In the meantime, let us try resolving the issue by following the Startup Repair steps below: Turn off your computer. Jan 22, 2019 · Some HP Notebook PCs come with two sticks of memory and have two memory slots. While holding down Win + B keys on your keyboard, power on your computer to restore the BIOS and check if it resolves the issue you are facing. 14 and Windows 10. My issue is that my laptop won't boot up, its stuck on OMEN logo screen and netiher it goes into the recovery menu or safe mode. My suggestion is that you go out and buy a wired USB keyboard. Upgraded to 10 and after a few reboots it was installed and working. for a laptop, remove the battery, and disconnect the "power-brick". It still worked fine when I turn it off and start. you can also change the start up in system configuration ( in run box type msconfig) put it on normal start up. . When booting Windows 10 on some HP systems containing AMD graphics drivers, the system freezes at the HP logo. ' - do so. It then just keeps turning on and off until it runs out of battery. - HP Support recommends installing a specific BIOS update. It was restarting and booting fine until I upgraded to Windows 8. I have replaced the HDD and the 3 volt battery. After rebooting the system could not boot, it was stuck at the HP logo for a long time. But now, you say that you can not even do that. Since then it will not even boot pass the hp logo screen. When I restart the computer, it sometimes gets stuck in a boot loop in the HP logo screen. Mar 15, 2014 · I have an HP Pavilion g6 laptop. Thus, what remains is a "logical" problem, probably that the "file-system" on the disk-drive is corrupted. Aug 24, 2020 · Press and hold the power button for about 30 seconds. If i press esc (or any other F-key) nothing happens for a long time. We're now looking at the "User Accounts" menu. F11 System Recovery. system) was running fast and good. " Oct 26, 2021 · Basically after the HP logo comes up the PC doesnt fully boot up and gets stuck on a blank screen sort of blue on the monitor. Sep 1, 2015 · Press and hold the shift key while clicking on Restart at the login Screen (Bottom right corner). etc. I tried the ESC, F1, F2, F10, F11 keys. Turn it on and see if you get better results. Attempted bootup in Safe Mode. Press the Ctrl+Alt+Del keys. Diagnostics (both Fast & Extended) indicate Pass on everything. Power remains on, but screen goes blank and computer does not boot into Windows 10. Sep 17, 2017 · Performing Bios Defaults: Turn off the computer and wait five seconds. Then the screen started to Jan 12, 2024 · Try booting your computer in Safe Mode. connect the disk-drive as a "secondary" disk-drive in some other computer. Then - Leave only keyboard and mouse connected, disconnect all externally connected. Mar 8, 2024 · F1 System Info. Turn on your computer. As soon as you press the power-on button, begin hitting the Esc button (like tap-tap-tap). do you see an HP folder? If yes. I have two different USB-C-to-A adapters. Plug that into your PC, press the Esc key on the keyboard and when the HP Startup Menu appears, select the option to run diagnostics -- and see what it reports Jun 27, 2016 · Hi! So I haven't had problems with booting for forever but since yesterday my laptop often gets stuck after the HP logo has appeared and the loading circle has rotated for a few seconds. Do this twice. To determine what is causing the failure, try to isolate the problem by: Performing a memory self-test. 00 Rev. Aug 2, 2022 · Hello, I have a HP computer that will not boot up past the HP logo. I have tried entering the BIOs and the startup menu but that seems to fail as well. nlightningmusic said: Hi everyone! I’m struggling with a huge issue: I have Windows 10 installed on a 500GB SSD, and apparently I screwed something up while messing with partitions and switching hard drives around (among other things) while building a second rig from spare parts. Mar 3, 2024 · If you cannot access the Recovery Environment, then you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there In the Recovery Environment on the USB, try each option. May 14, 2020 · When I press the computer start button, the HP logo screen appears but the computer won't boot up to the Windows logo screen so I can log on. ***If the 850 is like the 840s, then beware because they hid a screw under the SD card slot. Turn off the computer and wait five seconds. To access Safe Mode, restart your computer and press the F8 key repeatedly before the Windows logo appears. If the computer still does not start and exhibits the same problem, press and hold the Power button to turn off the computer. Then pick Diagnostics from that popup menu, F2. I have tried Windows Key + B key, Windows Key + V key and Delete + F11 + # keys on start up. unplugging all externals and power cable, hold down power button for 15 secs and then reboot. Jul 17, 2017 · It is a software issue then, try editing the start up in task manger ,disable unwanted things, uninstall video driver and reboot the computer . This should turn your computer off. Sep 12, 2010 · Be sure all external devices are unplugged when booting, if this fixes the issue, then you have a device that has problems. Product: Hp 460-p004nf. Then it gave me the option to continue to Windows 10, I clicked that it brought me to the flashing hp logo and won't go any further. Sep 21, 2016 · If hard reset didnt work try the following steps: BIOS Default. Feb 20, 2017 · 3,600. F7 HP Sparekey. A; it was previously on 80. Enter your user name in the Enter the object name to select and click on Check Names button. Then, turn it on, and Windows 10 should boot normally. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. The next step is to physically remove the disk-drive, and then connect it as a "secondary" disk-drive in some other computer, and then see if you can logically Mar 17, 2020 · If the issue is solved, troubleshooting is complete. Feb 9, 2020 · If that fails go back to Troubleshoot Options to Reset. Earlier it had recovery screen. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". I've tried to boot it into safe mode but that doesn't work. I checked the hard d Nov 6, 2019 · Select Startup Repair. If you experience a black screen or blue screen with HP logo, the problem could be with one of the sticks of memory or with one of the memory slots. - The current BIOS does not support a hardware component or a Windows upgrade. Select Troubleshoot. Keep me posted. Feb 1, 2024 · Create an account on the HP Community to personalize your profile and ask a question. 2) Eventually, you will see an HP Startup Menu. Follow the on-screen instructions to install Windows 10. Did everything from quick to extensive test. 04-17-2024 08:55 PM. May 12, 2020 · Pavilion 500-123w. This issue started occurring sometime after August 16th. Nov 7, 2022 · Following the restart, the boot process hung at the HP logo. The HP BIOS Update screen displays and the recovery begins automatically. Apr 8, 2019 · But with only a wireless keyboard, it looks like you are stuck. New member. Sep 17, 2021 · 1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Dec 1, 2018 · With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors. cd HP. Mar 21, 2023 · 3-On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds to turn off your device. If I press some keys like f9 or f10 on the bottom right it is written setup or boot menu or boot options but it stays like that forever, I can't Jun 9, 2017 · For all user who upgraded to windows 10 pro 64 and have the problem STUCK ON HP LOGO. It gets stuck mostly when restarting the computer. Then I tried to do the Bios recovery followed all the instructions on the hp support. On another PC visit this page and download windows media creation tool. Coba Reinstall Windows Anda. Wait while Windows 10 starts in safe mode. Nothing has worked. Tried BIOS access - windows key plus B, windows key plus V and also F10 options. Press F2 For diagnostics then run a component test, hard drive check, quick test then run once. dir (repeat the steps cd X and dir till you are in the right folder May 8, 2023 · Switch on the system with power button - Click power and release (as for normal boot) System switches on, monitor active, mouse and keyboard responsive. In this video Unplug everything from the computer, then plug in only the power and screen. Under legacy boot it lists no devices and states to enable legacy boot etc. 4. Apr 21, 2017 · I recently upgraded my graphics card to a Zotec GeForce GTX 1060 on my H8-1020 I'm currently running BIOS 7. Operating System: Microsoft Windows 10 (64-bit) Envy x360 will not get past the HP or Diagnostic screens. This should open a HP Startup Menu which may look similar to this one. Oct 2, 2021 · First, press the Windows + R keyboard shortcut to open the "Run" box. I really need my laptop because i have my exams coming up. When the menu appears, press the f2key. Plug that into your PC, press the Esc key on the keyboard and when the HP Startup Menu appears, select the option to run diagnostics -- and see what it reports Feb 2, 2022 · my computer has problem, stucked at hp logo but not booting. Restart PC atau Laptop Anda. Turn it back on after 1 sec tap away the ESC button so you could pull up the start menu. Feb 9, 2020 · PC stuck on HP logo screen. Turn on the computer and immediately press escrepeatedly, about once every second. Keep tapping the Esc key until a popup menu shows. Do NOT hold the key down, just press it over and over. It stays this way for at least 1 minute and then the login screen appears. If all else fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof. Jun 30, 2017 · On all the computers I had SecureBoot disabled and Legacy Support enabled so I could boot into a PE for imaging. You might hear a series of beeps. Thanks, Danny_Acosta. Remove all unnecessary USB devices and disconnect form the Internet if possible. B: dir. I would run the command prompt and type: bcdedit. Bios update - OK. What can we help you with? There are many reasons that a computer displays a blue screen when operating or when it fails to start or boot into the Windows operating system. Operating System: Microsoft Windows 10 (64-bit) Hello, when I try to boot up my desktop pc, I get the hp logo screen then the post screen but nothing more. Turn the computer off completely. If the screen now displays a picture Apr 18, 2024 · Create an account on the HP Community to personalize your profile and ask a question. Nov 25, 2023 · 11-25-2023 04:12 PM. Refer to this HP Article for assistance. Select Troubleshootand click on Advanced Options. Release the Power button but continue pressing the Windows and B keys. I also upgraded my PSU and connected the graphic card to it and upon bootup I'm stuck at the HP logo screen. Plug the AC adapter back into the laptop computer, but do not connect any of the peripheral devices. Mar 8, 2021 · Learn to fix Windows 10 stuck on loading screen, infinite loading, or a blank screen. 5-When Windows restarts, hold down the power button for 10 seconds to turn off your device. Your data are not lost! With the right commands you have full access to your personal files. 02-19-2017 09:29 PM - last edited on ‎02-20-2017 02:33 PM by danny-r. Product: HP EliteBook 830 G7 Notebook PC (1W9F1AV) Operating System: Microsoft Windows 10 (64-bit) Everytime i try to turn it on the hp logo pops up and nothing else happens. Using the HP Cloud Recovery Tool (Windows 10, 7) Creating and Using a Microsoft Recovery USB Drive (Windows 10) Performing an HP System Recovery. Mar 5, 2017 · Power on the PC. This mode starts Windows with a minimal set of drivers and services, which might help you identify and fix the issue. run a full virus-scan on the entire disk-drive. The computer seems to find the USB drives, but the option to boot from USB ("Boot Menu", F9) comes up only with the recovery USB that I created a while ago. Press (4) to Enable Safe Mode. Leave only the keyboard and mouse connected to the computer. Lepas Semua Perangkat USB Terhubung. 3) press the Function key for testing the hard drive (usually F2) and let it run. This will reload the login screen. @tasseey -- hold-down the ON/OFF button for 30 seconds, or until the computer powers-off. Oct 24, 2017 · Product: Stream 14-ax010wm. Click Next, and W10 should begin to install. After W10 has completed installing, you can install the drivers and available software from your notebook's support page. devices such as Docking Station, USB storage devices, displays, and printers. Sure you make new partitions on de HDD and deleted the original. Learn more. Reseating the RAM card. It says hit escape for setup but I get nothing! I can't seem to find an update for my BIOS online. Have tried numerous bootable USB drives and procedures but only can access the Diagnostic screens. Oct 7, 2022 · The laptop doesn't get to that point where the windows logo even appears, it just starts up to a block screen then turns off immediately. Jan 28, 2023 · Updating the BIOS is recommended as standard maintenance of the computer. every time I boot from cold the blue windows logo appears and the machine goes into black/gray screen. Next - Press and Hold the Power button for 15 seconds to Hard Reset. Tried to update BIOS Feb 17, 2020 · Operating System: Microsoft Windows 7 (32-bit) My laptop came with Windows 7 and several years ago I did the update for Windows 10 (bad idea) it total messed up my lap top so I reinstalled Windows 7 and it has worked fine till the other day. When it is turned on the windows logo comes on and that is it. I can turn it on and off with the power button but unable to do anything else. Thanks. Trying to fix a friend's computer, and seem to have run into a rather strange snag. Daftar Isi. Then you can check the bootentries. And this is about as far as the computer gets. dir. Select your account and uncheck the box for "Users must enter a user name and password to use this computer," then click "Apply. The MB is cooked if you cannot recover the BIOS. Select create bootable media for another PC. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices. Ive tried. Apr 26, 2021 · You can try to help yourself with this tutorial (sorry not fully translated) que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574. F9 Boot Device Options. Check if you will get a failure id. Sep 8, 2023 · You can fix the boot issue by performing a startup repair. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Oct 4, 2023 · What to do if Windows 10 laptop is getting stuck on spinning circle. Hold the powerbutton for at least five seconds to turn off the computer. Power on and off your computer three times. Feb 26, 2022 · disconnect the power-cord. Do not connect anything, and then continue troubleshooting. I did a system check in the BIOS bit everything appears to Jul 18, 2017 · Recommend you do a hard reset. Diagnostic tests indicate that there are no errors but am May 11, 2024 · If your Laptop stuck at loading screen (circles spin but no logo), follow steps below to fix. 1) Open up the computer. There are no visible signs of capacitor Enter a topic to search our knowledge library. Tags: Apr 7, 2024 · If it was just the drive, or the windows install, you could go into the BIOS and run diagnostics -- which you did, earlier. Jul 15, 2019 · Unplug the AC adapter from the computer. Nothing works. THIS CAUSE THE PROBLEM (THE BIOS CHECK THE UEFI PARTITION AND FOUND 2 ACTIVE PARTITIONS) THE LAPTOP WONT BOOT UNTIL POWER OFF AND Jun 26, 2018 · Remove any media from the floppy drives, CD/DVD drives, USB ports, and memory card reader slots, and disconnect all non-essential devices (printers, scanners, external hard drives, and similar). Details: When you power on the computer, the compaq logo with intel inside shows up and has the <F1 Setup> and <F10 System Recovery> options listed as well. The only options are to replace the MB or reprogram the BIOS. May 14, 2013 · When I do a power on, it is stuck for a long time at the HP logo screen, saying "Press the ESC key for Startup Menu". I initially did a reset, it failed. Restored BIOS using Win+B on startup, but no change. I've selected F2 and conducted a Symptom Test for Boot Related Issue and PASSED, Hard Drive/SSD Test PASSED, Blue Screen with Errors PASSED, System Fast Test PASSED, and System Extensive Test PASSED. Unplug AC power and remove the main battery, hold the power button down for 15 seconds, connect AC power but not the battery see if it will boot normally. Select Reset this PC>>Keep personal files. Press the Power button to turn on the computer. how to fix this? May 13, 2020 · Solution. Click Troubleshoot. Hopefully it will boot. Select English windows 10 (64). Contact HP Support ( Link) or have a local PC tech take a look. Then, power-on the computer, to see if the same thing happens. Wait for the minute. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Sep 2, 2016 · Use the arrow keys to highlight the CDROM (uefi) or USB Flash Driver ( uefi ) option, depending on which type of media you created, then hit enter - if prompted to 'Press any key to continue. Select Startup Settingsand click on Restart. Boot to the Advanced Start-up Options Menu - see Option 5 on the link below for details on accessing this. Step 2: After entering the Advanced Startup environment, select Troubleshoot on the Choose an option screen. [Note: Some windows 10 editions have refresh option Select Refresh this PC (if available)] Follow on-screen instructions. Then, follow on-screen instructions to finish. F2 System Diagnostic. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests> Extensive Test. Select the USB thumb drive as boot option. Turn on your computer for the third time, and let it load. If Jun 18, 2020 · Go to Security tab and click on Advanced. 2) Disconnect the CMOS Battery, battery, and AC Adapter. Ran every diagnostic BIOS offers. Failure to recover the BIOS will require factory service. Please report back the test results. The new BIOS is 80. 08-27-2021 12:49 PM. Please try each option one at a time, then see of Windows will boot up . 1. Nov 12, 2017 · Initially the pc wont boot from sleep mode. cd EFI. Boot into system recovery. Go to Troubleshoot - Advanced Option - Startup Repair See if Windows startup can repair itself Feb 10, 2019 · 1. Problem: The computer will not boot past the bios screen. Find different ways to solve Windows 10 Startup problems. Connect the power supply. Tried the turn off and on 3 times to get to the boot recovery mechanism, but after 3 off/on cycles, the normal HP screen comes up. When the menu appears, press F2 for ‘System Diagnostics’. I have pressed the Del, Esc, F1, F9, F10, F11 keys each individually before I press the PC start button. With the devices disconnected, restart the computer. Apr 27, 2018 · The disk-drive is "physically" OK -- one can read from it and write to it. Recently I downloaded "Windows Update Assistant" from the official site to update my Windows 10 1909 system to version 20H2. Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down. It can also help resolve the following issues: - An available BIOS update resolves a specific issue or improves computer performance. Do this process twice. Type "netplwiz" and hit Enter. It could be something has failed and can be verified by running the Diagnostics routine. I have ran all the test in the Menu from . My hp omen gets stuck on logo screen most of the time and it’s one week old - 7343027. Inland makes models that can be had for $10 USD or cheaper. Step 1: Turn on your PC and press the Power button once the Windows logo appears. One simple solution for this issue is to press the Ctrl + Alt + Del keys at the same time. Apr 26, 2012 · > My HP desktop is stuck on screen saver. All drivers are updated/installed. Wait several seconds; stare at it and contemplate actions. i don't know what to do please help. Jan 13, 2022 · I don't believe that you find the LOGO in the EFI partition. please help me out. Feb 15, 2009 · Ok. Testing hardware in BIOS, showed up no issues. Enter a topic to search our knowledge library. Most of the time it doesn't do it, but it does get stuck from time to time in the HP logo screen. Maybe it needs a system restore point. Mar 24, 2020 · My computer boots up and get stuck on the logo and then says starting self-repair and the screen goes blank and nothing happens. Oct 4, 2023 · Create an account on the HP Community to personalize your profile and ask a question. Also,if I try to boot it from a USB drive, same thing happens. Press the power button to turn on your device and check if the issue persists. Hopefully, you should be able to boot your PC normally from here. I tried the bios update, went all the way through and then brought me back to the same blinking logo, help please!! Tags: Aug 7, 2021 · 1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Recently a HP TouchSmart 506 Vista all-in-one desktop PC started to boot to an unresponsive splash screen (as below, not sure if the version number is the same) an rising share of boots: Once running, the SMART test said the 8 year-old hard drive was failing. Feb 26, 2016 · Windows 7 (org. May 27, 2024 · Shutting down, unplugging power chord from both ends, holding the power button, replugging power chord after 10 minutes. Mar 26, 2021 · Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds. 10 Rev. Run the Data Migration software to clone your existing disk onto your new SSD. Click Advanced Options. 3. Dec 17, 2019 · Be alert for scammers posting fake support phone numbers and/or email addresses on the community. Apr 19, 2021 · Pavilion Desktop 595-p0074 will suddenly not get past HP logo screen on boot. Changed hard disk from other PC, nothing changed. Oct 25, 2021 · That's it. After a while (like 10 minutes) one menu option is written (I think it is "Press F1 for system information"). Didnt work. Feb 29, 2020 · Try all BIOS Desktop recovery options at this HP site ( Link ). When Advanced Settings window opens, click on Change in the Owner section. Aug 27, 2021 · Today i try to boot my system but it show's blue screen attached with HP logo and Stuck their for almost a day no any response or troubleshooting. If that doesn't work, then there is a good chance you are dealing with an actual hardware problem, especially if you can't get into the bios. A. On the third time, your computer will boot into the Advanced Recovery environment. Follow on-screen instructions. Shut down your laptop > boot into system recovery (press f11 repeatedly as soon as you press the power button) > then, select "Troubleshoot"> "Advanced options"> "System Restore". If your computer displays a blue screen, you might see or hear symptoms to indicate the general area of the problem. If everything is in order, click on OK to save changes. If the issue persists, after the above steps, try the below: To recover an earlier version of the BIOS on your computer: Turn off the computer. I have recently installed a new Seagate Barracuda-ST500DM002 Hard Disk Drive. May 11, 2024 · If your Laptop stuck at loading screen (circles spin but no logo), follow steps below to fix. Jul 9, 2021 · Menurut saya, ini termasuk masalah umum yang (biasanya) tidak sulit diperbaiki. For data : Jun 15, 2021 · M. Unplug the AC adapter from the computer. You could try a different keyboard on the wild chance the keyboard has gone bad, but my guess is that will make no difference. 2. Tags: Aug 16, 2018 · Install the new SSD into a SATA port on your computer. Attempting to press ESC, F9, or F10 repeatedly as the PC is turned on results in the action being shown in the bottom right-hand corner of the screen along with a POST message showing the computer hardware. Stuck HP logo screen does not boot up to Windows 7 screen so I can login. Product: HP ENVY x360 Convertible Laptop PC 15m-ed1023dx. I have windows 10, Press the computer's ON/OFF button, and HOLD IT DOWN for 10 seconds. Click Restart. After restarting, choose Enable Safe modewith networking. I cannot think of anything else to try! I have tried using an external USB HD and attempting to reinstall windows 10, it doesn't work, it starts and then freezes! Sep 30, 2019 · First:- Turn off the computer, press and hold the PWR button for 4 seconds. Oct 3, 2020 · Performed a windows update a few days ago, and now when I boot the PC, it gets stuck on the loading screen with the HP logo - no spinning loading wheel or any indication the computer's doing anything. The computer starts normally or a startup menu opens. is al ci vg rf fv rd ws ck ya