Citrix cannot complete your request Verify if antivirus firewall is installed on the StoreFront server. Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. But only with one Store-Side the second Store-Side works without Problems. Nov 21, 2022 · The Click-Down . Exclude the StoreFront ports within the antivirus firewall. 5 application 4. EST "Cannot Complete your Request" for Citrix Gateway with Native OTP Open the IIS console on the StoreFront server click the server > Server Certificates > double-click the certificate that you are using for StoreFront. EndpointNotFoundException, System. The credential format was changed from onpremisessamaccountname to user. You can right-click on the Citrix Workspace app icon in the system tray that is placed in the bottom-right corner of your screen and then select Troubleshooting to access it. Since Citrix Store Front is in a fairly usable release (> Version 2. 14 Event Viewer logs event id 15021 source: HttpEvent; logname :system; level Error Feb 27, 2020 · The Click-Down . You can log on and try again, or contact your help desk for assistance. 1. Storefront from 3. I noticed a tick box on the store for receiver for web was set to domain pass through - removed this and now its working. 0 Nov 16, 2018 · SecureAuth IdP Version Affected: 9. EST Netscaler Gateway - cannot complete your request after login Oct 19, 2023 · Hi Building a Server 2022 environment with CVAD 2203 CU3 Built two StoreFront Servers with wildcard SSL cert, and using a NetScaler ADC to load balance the two servers Also using the ADC as a NetScaler Gateway appliance. Listen to The Click-Down I know this can fix the "Cannot complete your request" issue when using SAML, so maybe the same will hold true for RADIUS. Sep 18, 2020 · This change will become problematic as we have to install at least 13. Jun 23, 2022; Knowledge; Information. You don't have the correct A record setup in Storefront from the Gateway url you are accessing. The ADC can resolve the FQDN without any problems. EST 1 Oct 6, 2018 · We have just installed a new XenApp 7. 1 or 12. 2 CU1) and migrated one of my StoreFront servers from XenServer 7. When this happens, the SF servers log events 1, 7, and 10, in order. As a comparison, there is no issue accessing StoreFront directly in the intranet without Oauth. This is BEFORE the login form is displayed. config file has a proper closing HTML tag. ” Solution. Except when I enable HSTS on IIS and try to connect through Netscaler Gateway I get 'Cannot complete your request' We already have strict-transport-security response header in place, and according to MS both s May 16, 2018 · Cannot complete your request/无法完成您的请求 在NetScaler与StoreFront集成配置中，这个报错是最容易遇到的。 导致这个问题的原因有很多，可能有以下几种： 在StoreFront上设定的域认证的名称与在NetScaler上设定的Single sign on的单点登录所设定的短域名不一致。 Nov 10, 2020 · "Cannot Complete your Request" for Citrix Gateway with Native OTP Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. Nov 10, 2020 · Citrix Gateway: “Cannot Complete your Request” November 10, 2020 Lucas Hökerberg Leave a comment Suddenly in my Citrix Virtual Apps environment, my users where unable to connect to a desktop or app session externally using the Citrix Gateway funcionallity in Citrix ADC (former NetScaler). Listen to The Click-Down Mar 13, 2023 · The SSL cert that was created did not have the base URL set in the common name when the cert was created. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. nc, coming from the NS12. Jul 19, 2020 · Netscaler Gateway - cannot complete your request after login Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. I keep getting the message "Cannot Complete your Request" on the webpage. ServiceModel. Previously pass-through authentication for Citrix Gateway was unchecked. 15 CU3 to 1912 CU1. we have found if users put in password longer than what the AD policy specifies there minimum to be it works. Confirm external users are using the same URL for external access on the browser and Citrix Workspace app. If I try again a few times it then works? The event log on the Citrix Xenapp server shows: Event 8 None of the AG callback services responded Event 10 A CitrixAGBasic Login request has failed. Single Signon therefore no longer works. storefront cert is not valid 2. URL Name Dec 20, 2024 · Here is where it started to get confusing: the certificate store contained all the required root and intermediate certificates. so somewhere in the NetScaler it must has something set. Checked with a few Dec 16, 2013 · Hi, I am unable to login to my Storefront server via my NS Access Gateway 10 via the web address in a browser. Oct 7, 2020 · I configured; 1. On the StoreFront server open the Services console by pressing the Win + R keys on your keyboard, to open the Run window. Apr 25, 2023 · Cannot complete your request on Citrix ADC after user authentication and 2FA with Duo Proxy Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. 0 58. 1 50. Oct 1, 2015 · I am getting random "Cannot complete your request" when signing into storefront from Netscaler. 15 environment and once we configured and tried to access the store address on the Storefront server we received the following error: Cannot complete your request. A user asks for help with a problem that prevents them from logging in to their Citrix farm after successful SAML authentication. Join tech experts as they interview the geeks that helped design, build and deploy the latest Citrix technology. While testing I came upon the following error(s): In case a user signs into our NS and needs to change her password due to being expir Nov 17, 2015 · Ensure that the ROOT cert and Intermediate Cert used for binding on Netscaler vServer i. Disable the antivirus firewall and test the connection. D Nov 2, 2022 · Once a new domain is added to trusted domain, default settings are restored for the receiver for web settings. Sep 18, 2019 · Hi Reppaka897 Now that you have successfully configured the authentication part of the SAML StoreFront deployment you need to solve the SSON to the VDA at launch problem. m. Oct 10, 2024 · Seeing the same issue on two separate Netscaler / SF environments. Verify if all the required network is reachable from NetScaler Gateway. and it gets past the Netsclaler and then on Storefront it errors out with Cannot Complete your request Oct 18, 2022 · Is your deployment compliant with the Citrix telemetry requirements? Item 1 of 1. Oct 18, 2022 CTX464177-cannot-complete-your-request-when-using-saml Oct 8, 2020 · Hi Stuart, after more investigation to this. Contact your system administrator. I'm sure that is related to the Theme I'm using as with the RfWebUi it works properly. 1 then follow the workaround below. After some research if found one Application who breaks the side. URL Name Coming June 2025: A New Citrix Support Experience. Mar 11, 2019 · Error: Cannot complete your request Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. Users from Azure domain try to access published resources from your on-premise domain and get error: &quot;Cannot complete your request&quot; Citrix related files launchagents and launchdaemons; Citrix related files under application or Citrix receiver; You can collect logs using the GUI. " Jan 4, 2022 · When using Oauth on ADC to perform SSO to Storefront, users receive "Cannot Complete Your Request" message. The issue started after upgrading the ADC to the latest firmware NS12. Evidently (understandably?) the script in the page has no idea how to deal with the non-answer it gets back and displays the "Cannot complete your request" message. 1 49. Direct access to the SF server with UPN worked. Mar 27, 2019 · I scrapped my old setup and spun up a new server since the old one was not and full production and over time had developed issues for some reason. 35 if you are already on the version 13 track to close the CVE-2020-8245, CVE-2020-8246 or CVE-2020-8247. Checked logs and did the necess Jan 22, 2019 · Dear all, just recently I had to start implementing Fine Grained Password Policies in order to ensure complex passwords and subsequent changes on a regular basis. Session policy/profile configured for Web Interface Address Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. How to fix the Problem on Citrix ADC 13. Feb 18, 2022 · The Click-Down . I have the FAS server setup and followed the link you sent. 1 LTSR for Windows; Citrix Workspace app 2001 for Mac; Citrix Workspace app 2108 for Linux; Citrix Workspace app for 24. Seemingly randomly users getting "Cannot complete request" after logging to to Netscaler with new DUO oauth MFA. For more information refer to CTX108960 - Probable Reasons for the Status of a Virtual Server Being Marked as DOWN on NetScaler. The LDAP VIP is hosted on an F5 which I do not have access to. onpremisessamaccountname for the SAML Policy in Azure AD. Storefront event viewer logs for Citrix also reference the username "Anonymous". Listen to The Click-Down Oct 18, 2018 · Same versions of all Citrix components you mentioned and we are seeing the exact same "Cannot Complete Request" and Event Log - ERROR 10: A CitrixAGBasic Login request has failed. Error: "Cannot Complete Your Request" Due to Persistence Misconfiguration on NetScaler. Coming June 2025: A New Citrix Support Experience. Listen to The Click-Down Check the status of the Name Servers configured on Citrix Gateway. System. StoreFront console Store > Manage Receiver for Web > Configure > Advanced Settings > loop back > OnUsingHttp. Sep 12, 2021 · In this video, I tried troubleshooting a problem on the storefront server, when I tried logging in it said 'cannot complete your request'. Per Citrix, it is necessary to perform RADIUS authentication before LDAP in Receiver or Workspace connections. 35 onwards ADC improves the security by disabling some weaker authentication methods like Basic, Digest or NTLM for SSO. 0. , End Entity Certificate -> intermediate 2 -> intermediate 1 ( cross sign certificate ) -> sha-1 root or sha-2 root are all installed on the storefront cert store (MMC- Certificate snapin- Trusted and intermediate store (Add respective files here)). Main reasons for "Cannot complete your request" is 1. msc" and hit Enter or press OK. Direct to Storefront works without issue. Apr 8, 2022 · I saw in another post that someone else had similar issue: Cannot complete your request "Cannot complete your request "A CitrixAGBasic Login request has failed. Netscaler/ADC is latest 12. Nov 12, 2017 · 文章浏览阅读3. com Users with the new UPN suffix can login to Netscaler, but cannot launc Aug 30, 2018 · Citrix XenApp/XenDesktopで問題が発生時、原因の特定に難航したことはありませんか？原因を特定する「5つの方法」をご紹介します。問題解決の近道となりますので、ぜひ参考にしてみてください。, hi r/citrix. I think not being able to DNS resolve the storefront hostname in the session policy is one I. For more information see refer to Citrix Documentation - About Persistence. Check the Event Viewer on your SF server (Citrix Delivery Services under Applications and Services Logs) to see if there are any errors that might assist in figuring out what the problem is. I configured Netscalers in each site which also load balanced our StoreFront Servers. . However, direct connection to a Load Balancer, even with one server on the backend, fails with Cannot Complete your Request immediately before prompting for authentication. There were no errors during the upgrade process. If you have an account, sign in now to post with your account. if I take the otp setting off and use singl Apr 3, 2016 · “Cannot complete your request. Storefront via Loadbalancer is ok. Aug 23, 2020 · Few days ago i've upgraded my Citrix environment. Nov 10, 2020 · Learn how to fix the error message when users cannot sign in to Citrix Virtual Apps externally using Citrix Gateway. Jun 23, 2022 · "Cannot complete your request" on Citrix Gateway after adding EPA policy. Apr 8, 2024 · Error: "Cannot complete your request" when login to the Netscaler with SAML Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. While configuring a similar setup, I ran into some strange issues that were ultimately resolved to disabling AppFlow on the NetScaler. Item 1 of 1. The Citrix Storefront only returns : “Cannot Complete your Request”. This works fine as long as I don't enter the SNIP IP address into the "VServ Oct 21, 2020 · "Cannot complete your request" is a catch-all message for many different issues. All health checks from Director are good. May 10, 2021 · Fact is, after the upgrade, I get the infamous "Cannot complete your request" right after inserting the credentials. 7. Listen to The Click-Down Troubleshooting steps to fix the problem when users try to login to storefront and they see this error message "Cannot complete your request", It's important This issue is caused due to third-party proxy configuration. Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. Upon Here's is a Citrix KB article for this issue but I can't imagine there's anything you could do on your end. throws cannot complete Request. After successfully authenticating during my initial testing, StoreFront would display ‘Cannot complete your request’. In the url tab, we could see the client connection being pointed to storefront successfully Jan 7, 2019 · Getting "Cannot complete request" when logging on via Netscaler using dual factor authentication and SSON to StoreFront Server 3. config then make sure the SessionState timeout field is set to the default value of 5. EST Error: "Cannot complete your request" when login to the Netscaler with SAML On StoreFront Server, open the Citrix StoreFront management console > Stores > Manage Citrix Gateway > Select the Citrix Gateway you configured > Edit > General Settings > Citrix Gateway URL, check Citrix Gateway URL is correct. When I check the Storefront Logs I have the following: Log Name: Citrix Delivery Services Source: Citrix Authentication Service Date: 16/12/2013 16:30:31 Cannot complete your request. This is used to verify that requests received from Citrix Gateway originate from that appliance. 35 release are additional security enhancements to SSO to block by default weaker authentication Mar 10, 2023 · Citrix Gateway with 'Advanced Authentication Policies', 'Two Factor nFlow' and 'Store Front' ends in 'Cannot complete your request'. Important! This article is intended for use by System Administrators. You will need to configure the ordering of your authentication policies as follows: Jun 17, 2024 · Getting "Cannot complete your request" when using Citrix DaaS Gateway service Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. but we have not found this. Checked Storefront URL, works OK and able to login absolutely fine. Included in the Citrix ADC 13. Mar 10, 2023 · All Activity; Home ; Forums ; NetScaler ; Core ADC use cases ; Citrix Gateway with 'Advanced Authentication Policies', 'Two Factor nFlow' and 'Store Front' ends in 'Cannot complete your request'. Routing table should also look complete. If any of the backend servers are unhealthy then troubleshoot and resolve the issue. Additionally, validating the URLs within Edge did not report any certificate issues, everything appeared to be perfect. Title [Citrix Gateway] "Cannot complete your request The following error is displayed after publishing a new application or customizing an application’s icon on StoreFront: Cannot Complete Your Request May 11, 2023 · The Click-Down . Jun 16, 2017 · Hi everyone, We are in progress right now of making our Citrix environment an Active Active setup using Netscaler GSLB between our 2 Sites/Datacenters. 1 CU2 pool. I can click OK and then I can login and everything works as exspected. I am able to get on the StoreFront and XenApp servers and add user groups from the other domain to local groups so it seems the trust is in order. User unable to login to the store front, Getting error : "Cannot complete request" After ADC is upgraded from 12. On the IIS console go to Application Pools and confirm that Citrix Delivery Services Authentication app pool is configured to use . " - NetScaler Gateway - Discussions " they found that the issue is either a certificate mismatch or only one of the load balanced SF was having issues. 31. Mar 3, 2022; Error: "Cannot complete your request" when login to the Storefront with SAML. In ADC console > SSO Traffic policy is bind 4. 8. Additional Resources. Sep 11, 2020 · Event Logs will not show any Errors related to this behavior; Wireshark Trace will not provide useful information about this behavior either; To remedy this problem go to Storefront's Management Console Feb 20, 2020 · Is your deployment compliant with the Citrix telemetry requirements? Item 1 of 1. config file, make sure the configuration in the web. Complete the following steps to troubleshoot this issue: Test LDAP reachability and validate end-to-end LDAP authentication to verify the cause of the issue. I have a user trying to log into the platform but they are hitting "cannot complete your request" after a successful login The URL they use is the same one as all the other external users including myself and works fine for me and no one else has raised an issue. The reason I did activate that is that I cant see my published desktops and applications in storefront. In this video, I tried to troubleshoot the issue in my lab environment, it throws error cannot complete your request, this video will show how to fix the iss In this video, I showed how we can troubleshoot the issue "Cannot complete your request' error while logging into storefront. config file located under C:\\inetpub\\wwwroot\\Citrix\\Authentication\\web. However when connecting with HTML5 workspace it pops right up with "Cannot Oct 16, 2020 · Authenticate 3. Make sure if the base URL is https then there should be https binding on StoreFront server with valid certificates if not then change base URL to http and confirm you have http/port 80 binding on IIS. You can post now and register later. nc. Dec 19, 2018 · Attempting to setup UPN authentication instead of SAM. log, you see a message similar to this - "OAUTH RP: Successfully verified incoming token/code, username: <Anonymous>, client ip 0x00000000". 1 Description: When using a Web Service (Multi-Datastore) realm to pass authentication into a realm integrated with Citrix NetScaler (SAML), you may receive the Getting " Cannot complete your request" after duo push is successfully sent. Mar 11, 2024 · The Click-Down . This does not happen everytime and does not seem to be browser related. 1 build 51. Upon checking on a different browser, I could connect and login fi Nov 11, 2020 · Join the conversation. 0, refer to Microsoft article - Specify a . Mar 14, 2017 · Your configuration should then look similar to the following screenshot: Configuring the SAML server on NetScaler. EST Aug 25, 2020 · The Netscaler is 13. EST Cant complete your request Error: after configuring AD+RADIUS auth on netscaler Apr 25, 2019 · Very often but not always (intertermittent), directly when opening NetScaler Gateway login page I get "Cannot complete yor request". When i go to our Storefront URL i get the logon page, as well as i go to each Mar 28, 2020 · After login in the Receiver for Web the Website stucks with "Cannot complete your request". The version of netscaler is 11. 0 build 64. nor has citrix come back with If you deploy Duo for Citrix Gateway using our Citrix Basic Secondary configuration, Citrix Receiver or Workspace users may not authenticate successfully. May 20, 2019 · 文章浏览阅读5. It does connect to the storefront Server it just does not authenticate. 35 (installed with If any timeout settings have been modified manually through the web. Feb 14, 2014 · “Cannot complete your request‘” on Netscaler Gateway VPX In my lab environment I was using a Citrix Webinterface 5. We just love IT-challenges! Build 13. 1k次。博客指出在StoreFront中将“基础URL”从http改为https协议后，登录web页面显示“无法完成您的请求”，改回http后https网页可正常访问。 Jul 19, 2024 · Hi there I'm following the guide to secure my Storefront servers which works pretty ok. I’d like to add to the „check SF logs“ an „if you see your /Citrix/StoreWeb url in the url bar at the moment of the error“. The solution involves creating a Traffic Policy in ADC to enable SSO. Note: Your post will require moderator approval before it will be visible. Call back URL is the internally accessible URL of the appliance. Sep 11, 2022 · Running into the exact same issue. Select Citrix Netscaler 10. I will see what I can do with the AD team for accessing logs and/or reviewing the issue. Because of company re-branding, we have new users being setup with a new UPN. 19. , Virtual Pinball tables, Countercades, Casinocades, Partycades, Projectorcade, Giant Joysticks, Infinity Game Table, Casinocade, Actioncade, and Plug & Play devices. In this video, I tried to troubleshoot the issue I came across while logging into storefront site, it throws error 'cannot complete your request', did some t Mar 15, 2024 · Know about Citrix products, Automation and more Issue: After logging into netscaler gateway portal, users get “Cannot complete your request” error. Workspace for Windows works fine. EST Cannot complete your request on Citrix ADC after user authentication and 2FA with Duo Proxy Jul 25, 2019 · Good day, My netscaler is presenting this message when a user enters the password incorrectly, the "incorrect password" message does not appear, but does block the user in an active directory. Feb 18, 2022 · Hello, 2 weeks ago I installed a new Citrix Hypervisor pool (8. x which was accessible from Internet over a Access Gateway 5 VPX. After installing the latest build you will see a „Cannot complete your request message“ after logging to your Gateway or unified Gateway. To resolve this issue upgrade to 12. www. Without the { the Store-Side works as expectet. to 12:00 p. The fix for these versions will be available in an upcoming release. Verify the status of the backend servers. Make sure that the certificate on the StoreFront server is not expired. With SamAccountName, it worked. 0 is enabled under the SSL Parameters on the load balancing VIP and load balancing services. as soon as I activate "Validate PAsswords via" "Delivery Controller" I get a "Cannot Complete Your Request" on WebIf. Jul 31, 2013 · Netscaler gives "cannot complete your request" We have 2 domains with a 2-way trust in place. When we hit the Store Front, we get "cannot complete your request", as it was throwing "cannot complete your request" on the SF page. 16 to 1912 CU1 and all other components from 7. May 1, 2022 · All components went flawless through the upgrade only after the maintenance window I could not see any desktops when logging in through StoreFront and got the dreaded “cannot complete your request” when logging in via the Citrix Gateway. 1 for Windows (Store) Citrix Workspace app 2203. Feb 1, 2019 · It shows the "Cannot complete your request" just at home page, before prompting for authentication. Jan 30, 2025 · Update your Citrix Workspace app to any higher version if it’s older than the following: Citrix Workspace app 2002 for Windows; Citrix Workspace app 2305. Setup Adaptive Auth, setup a working nFactor flow to auth the users to LDAP and 2nd factor, works great. Checking ns. 32 using it as an SP with my1login as the idp. Unfortunately, I do not have access to the DCs (logons blocked) and I cannot remotely query the logs. So we have a mix of users with: Current users: username@domain. NET 4. Jan 11, 2024 · If the connection is getting established after few mins or few attempts, then there might be one faulty storefront server that causing this issue. Go to Traffic Management > DNS > Verify if Name servers are added and if they are UP. htm” file being corrupted on Storefront. We had this issue last year and ours was a load-balancing issue Complete the following steps to troubleshoot this issue: On the StoreFront server, go to the Citrix StoreFront management console > Server Group > Base URL, confirm that the StoreFront Base URL includes a full FQDN, not a hostname or an IP address. Right-click on Citrix Workspace in the toolbar and click Preferences > Advanced. 1 Dec 12, 2024 · If you didn't find the answer to your problem and you would like us to look into to it, then don’t hesitate to ask us. ServiceModel, Version=4. 8. In the Arguments of the Application is a {. If you are using 11. Session policy/profile configured for Web Interface Address If the app pool is not using . StoreFront - It shows 51CTO博客已为您找到关于citrix无法完成您的请求的相关内容,包含IT学习相关文档代码介绍、相关教程视频课程,以及citrix无法完成您的请求问答内容。 更多citrix无法完成您的请求相关解答可以来51CTO博客参与分享和学习,帮助广大IT技术人实现成长和进步。 What I observed in testing was the majority of the web page being served from cache, followed by a small number of non-cacheable requests triggering a pre-flight request. Looking at the Authentication logs it does not show failures, the user authenticates successfully. Jan 11, 2024 · This can be done by a few things. Select one of the following session log levels: Complete the following steps to troubleshoot this issue: Open a browser on the testing machine and go to the StoreFront base URL to confirm the correct certificate is bound to the load balancing VIP. com Server: LCAHNCRSF23 Download Workspace app for Windows | Download Workspace app for Mac ©2022 CernerWorks | Access restricted to authorized users. Users impacted by this problem needed to be granted "Windows Authorization Access Group" permission How to Add an Execution or Computer Account to the Windows Authorization Access Group Feb 14, 2023 · Got "Cannot complete your request" from Citrix Gateway. If you are using any of these authentication method then refer to Citrix Documentation - Disable the weak Basic, Digest, and NTLM authentication globally to resolve the issue. 9k次。本文介绍了一种解决Citrix客户端在使用过程中出现“建立请求的连接时出错”的方法。通过调整Citrix计算机策略中的许可证配置，具体为设置许可证服务器的端口和主机名，可以有效解决此问题。 Aug 6, 2020 · I keep getting the message "Cannot Complete your Request" on the webpage. Can even put the users into a AAA group, but when we try to use that group with a SmartAccess Profile to tag the session we get "Cannot complete your request. StoreFront events show that a loopback communication failed. Sep 18, 2024 · Cant complete your request Error: after configuring AD+RADIUS auth on netscaler Scheduled Community Upgrade - Tuesday, May 20th, from 8:00 a. com New users: username@newdomain. EST Hide announcement Christopher Bogart1709158415 Error: "Cannot Complete Your Request" Due to Authentication Misconfiguration on StoreFront URL Name CTX235909-error-cannot-complete-your-request-due-to-authentication-misconfiguration-on-storefront The Best Community for Modding and Upgrading Arcade1Up’s Home Arcade Game Cabinets, A1Up Jr. Event 1 says Authentication attempt was made for user: domain\user with realm context <unknown> that resulted in: Failed. and if we do it internally on the storefront it lines up with the ad policy. Storefront callback URL under manage netscaler is not accessible or not reachable 3. Then, type "services. Sep 12, 2016 · There is an integration setup between your domain and another domain on Azure cloud service. Authentication Pass-Through was also configured from each N Issue and Background Yesterday, Citrix released a security bulletin outlining several “Low” and “Medium” risk vulnerabilities as covered in CTX281474 and outlines the firmware versions available for download which mitigate those vulnerabilities. There are few rare „cannot complete request“ coming from netscaler direct. Navigate to Traffic Management > Load Balancing > Virtual Servers > open SSL virtual servers and confirm TLS 1. Citrix. StoreFront event log shows Access is denied. 0 for Android Mar 24, 2022 · Through Netscaler you'll still get "Cannot complete your request" So yeah I as well would like to know what went wrong here with https communication to DDC in the 2203 build. 35 (installed with Complete the following steps on all the StoreFront servers to troubleshoot this issue: Open the IIS console > Servername > Server Certificates ; Make sure the Certificate Issued To name matches the StoreFront base URL. NET Framework Version for an Application Pool (IIS 7) and restart the Citrix Credential Wallet Service using the following procedure: 'Cannot complete your request' while trying to access the Web Store URL. 0-64. After the update it is possible that suddenly the login sent from the Citrix ADC Gateway to the Citrix Storefront does not work anymore. Although we are not seeing the ERROR 7. Other users suggest possible solutions and ask questions about the configuration and versions. Sometimes clearing cache or using incognito b Cannot complete your request. I dont Oct 18, 2019 · Netscaler access gateway URL (for internal users only), doesn't work when logged on. citrix. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance. 2. 0 61. You don't have XML trust setup on DDC. To fix that, remove the Single Sign-on Domain from the Session Policies bound to the virtual server. 37. We confirmed this by going to the storefront web browser and checked the cert that users were getting when the get to the storefront web page. x), I intended to update my lab environment to the current software releases and update my We may get a "Cannot complete your request" message after authenticating with Azure MFA and attempting to access the StoreFront webpage. Oct 7, 2023 · From Citrix Workspace app 2309 version onwards, the Troubleshooting option is introduced to improve the user experience and to easily proceed with the troubleshooting. 0, the user keeps getting "Cannot Complete Your Request" when attempting to access resources through ADC with Oauth authentication. but coming in externally has to be a lot longer. CTX207162 - Error: "Cannot Complete Your Request" When Connecting to StoreFront Oct 28, 2020 · Hello I have configured Citrix Native OTP the following all works can register a device can get pass the logon with your username and OTP, but when it goes to redirect you to the store front I get cannot complete request. The call back URL is pointed to the ADC 3. e. When I check the Storefront Logs I have Make sure Callback URL FQDN configured on Storefront server can be correctly resolved to ADC Virtual Server IP address (choose one Method below ) Mar 7, 2019 · Greetings, I have all users in a single domain. 1 to 13. I noticed this error connecting to the Citrix storefront page URL, it didn't let me login. " This issue is caused due to “default. Collecting logs: Open Citrix Workspace app. Neither via storefront directly nor via access gateway. Select Logging. I have gone through everything. After narrow down the issue I found that when I change the Web Interface Address in the session profile to https://ip-adress instead to https://fqdn it works. VDI's and published Apps work fine. NET CLR Version 4. If you were configuring Optimal Gateway for launching applications by editing web. gnxrcp dov opwa cuknic kck wujq tfrnccb mnkdcws uacoex wqbflm